gives advice and provides a role model.
involves wide ranging discussions that may not be limited to the work context.
is a sponsor with great professional experience in their client’s field of work.
is concerned mainly with achievements in the present and the future.
Is a neutral and independent third party in conflict negotiation between people.
To reach a mutually acceptable agreement.
The parties to the mediation control the outcome
Is a facilitator who has no power to render a resolution to the conflict but moves through the process while the parties will fashion the solution.
Facilitates communication, promotes understanding, assists the parties to identify their needs and interests, and uses creative problem-solving techniques to enable the parties to reach their own agreement.